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Features

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Call Transfer

Seamlessly Route Live Conversations

Let Callab’s voice agent identify intent and hand off live calls to the right human agent in real time whether it’s sales, support, or escalation. Smooth transitions, no dropped context.

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How it Works

What makes it Powerful in Callab AI

Let your AI handle first-level conversation, then instantly route calls to human agents when needed all without losing track of context.

Detect the Need

AI identifies if the caller requires human intervention or escalation.

Detect the Need

AI identifies if the caller requires human intervention or escalation.

Detect the Need

AI identifies if the caller requires human intervention or escalation.

Match & Route

Call is transferred to the appropriate human agent.

Match & Route

Call is transferred to the appropriate human agent.

Match & Route

Call is transferred to the appropriate human agent.

Continue With Context

Agents receive full background including call transcript and caller profile.

Continue With Context

Agents receive full background including call transcript and caller profile.

Continue With Context

Agents receive full background including call transcript and caller profile.

Calls That Scale With You

No more dead ends, dropped context, or siloed support. With Callab, your AI agent can start the conversation and seamlessly transfer the call to the right person at the right time sales, support, or escalation. Each handoff is fluid, human-like, and backed by real-time transcripts and caller data.

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Real Conversations
Real Handoffs

See how teams use Callab’s real-time Call Transfer feature to blend automation with the human touch without losing context.

Sales Escalation

Automatically transfer high-intent leads to a sales rep in real time.

Sales Escalation

Automatically transfer high-intent leads to a sales rep in real time.

Sales Escalation

Automatically transfer high-intent leads to a sales rep in real time.

Support Handoff

Route complex customer issues from AI to a live agent without losing context.

Support Handoff

Route complex customer issues from AI to a live agent without losing context.

Support Handoff

Route complex customer issues from AI to a live agent without losing context.

Verification Calls

Switch to a human when sensitive identity or payment verification is required.

Verification Calls

Switch to a human when sensitive identity or payment verification is required.

Verification Calls

Switch to a human when sensitive identity or payment verification is required.

Frequently Asked Questions

We’ve got the Answers

What can an AI Agent do ?

AI based automation revolutionized call handling by managing inbound and outbound calls, scheduling appointments, and resolving customer queries, boosting efficiency and elevating customer service.

What are the key benefits of using an AI Agent for call management ?

How does an AI Agent compare to traditional call centers ?

Is an AI Agent suitable for both inbound and outbound calls ?

Can an AI Agent intergrate with my existing systems ?

What can an AI Agent do ?

AI based automation revolutionized call handling by managing inbound and outbound calls, scheduling appointments, and resolving customer queries, boosting efficiency and elevating customer service.

What are the key benefits of using an AI Agent for call management ?

How does an AI Agent compare to traditional call centers ?

Is an AI Agent suitable for both inbound and outbound calls ?

Can an AI Agent intergrate with my existing systems ?

What can an AI Agent do ?

AI based automation revolutionized call handling by managing inbound and outbound calls, scheduling appointments, and resolving customer queries, boosting efficiency and elevating customer service.

What are the key benefits of using an AI Agent for call management ?

How does an AI Agent compare to traditional call centers ?

Is an AI Agent suitable for both inbound and outbound calls ?

Can an AI Agent intergrate with my existing systems ?

Callab AI Contact

Test Our AI Agents Live !

Callab isn't merely symbolic of a voice-driven AI platform—indeed, it incarnates a potent suite that elevates user engagement and amplifies effectiveness.

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