Knowledge Base

Give Your Voice Agents Instant Access to Knowledge

Give Your Voice Agents Instant Access to Knowledge

Callab’s Knowledge Bank lets your AI reference internal material PDFs, websites, Google Docs, and more during live or async conversations.

How it Works

How it Works

How it Works

What makes it Powerful in Callab AI

What makes it Powerful in Callab AI

What makes it Powerful in Callab AI

Zero retraining needed. The AI can learn a new knowledge base in minutes, without you touching a line of code through 3 simple Steps

Zero retraining needed. The AI can learn a new knowledge base in minutes, without you touching a line of code through 3 simple Steps

Zero retraining needed. The AI can learn a new knowledge base in minutes, without you touching a line of code through 3 simple Steps

Add Your Knowledge

Upload or link your sources (PDFs, websites, internal docs)

Add Your Knowledge

Upload or link your sources (PDFs, websites, internal docs)

Add Your Knowledge

Upload or link your sources (PDFs, websites, internal docs)

Semantic Indexing

AI ingests and indexes them semantically

Semantic Indexing

AI ingests and indexes them semantically

Semantic Indexing

AI ingests and indexes them semantically

Live Call Recall

Queries during calls are matched to relevant info instantly

Live Call Recall

Queries during calls are matched to relevant info instantly

Live Call Recall

Queries during calls are matched to relevant info instantly

Calls Powered by Your Knowledge

Calls Powered by Your Knowledge

By connecting your actual resources, your AI becomes more contextual, accurate, and capable of answering complex questions instantly, just like a trained team member would.

By connecting your actual resources, your AI becomes more contextual, accurate, and capable of answering complex questions instantly, just like a trained team member would.

Real Workflows Real Impact

Real Workflows Real Impact

See how businesses use Callab’s Knowledge Bank to solve real problems in real time across support, HR, and sales.

Technical Support

Resolve customer issues faster by enabling your AI to instantly access and reference detailed product manuals and troubleshooting guides no more waiting for a human handover.

Technical Support

Resolve customer issues faster by enabling your AI to instantly access and reference detailed product manuals and troubleshooting guides no more waiting for a human handover.

Technical Support

Resolve customer issues faster by enabling your AI to instantly access and reference detailed product manuals and troubleshooting guides no more waiting for a human handover.

Policy Access

AI agents can surface specific policy answers (like PTO rules or onboarding processes) instantly during calls with employees or candidates ensuring compliance and saving team time.

Policy Access

AI agents can surface specific policy answers (like PTO rules or onboarding processes) instantly during calls with employees or candidates ensuring compliance and saving team time.

Policy Access

AI agents can surface specific policy answers (like PTO rules or onboarding processes) instantly during calls with employees or candidates ensuring compliance and saving team time.

Sales Enablement

Equip sales reps with real-time, access to live product specs, competitive comparisons, and pricing data letting them focus on closing. No more flipping through documents or waiting for internal responses.

Sales Enablement

Equip sales reps with real-time, access to live product specs, competitive comparisons, and pricing data letting them focus on closing. No more flipping through documents or waiting for internal responses.

Sales Enablement

Equip sales reps with real-time, access to live product specs, competitive comparisons, and pricing data letting them focus on closing. No more flipping through documents or waiting for internal responses.

Frequently Asked Questions

Frequently Asked Questions

We’ve got the Answers

We’ve got the Answers

What can an AI Agent do ?

AI based automation revolutionized call handling by managing inbound and outbound calls, scheduling appointments, and resolving customer queries, boosting efficiency and elevating customer service.

What are the key benefits of using an AI Agent for call management ?
How does an AI Agent compare to traditional call centers ?
Is an AI Agent suitable for both inbound and outbound calls ?
Can an AI Agent intergrate with my existing systems ?
What can an AI Agent do ?

AI based automation revolutionized call handling by managing inbound and outbound calls, scheduling appointments, and resolving customer queries, boosting efficiency and elevating customer service.

What are the key benefits of using an AI Agent for call management ?
How does an AI Agent compare to traditional call centers ?
Is an AI Agent suitable for both inbound and outbound calls ?
Can an AI Agent intergrate with my existing systems ?
What can an AI Agent do ?

AI based automation revolutionized call handling by managing inbound and outbound calls, scheduling appointments, and resolving customer queries, boosting efficiency and elevating customer service.

What are the key benefits of using an AI Agent for call management ?
How does an AI Agent compare to traditional call centers ?
Is an AI Agent suitable for both inbound and outbound calls ?
Can an AI Agent intergrate with my existing systems ?

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Callab isn't merely symbolic of a voice-driven AI platform—indeed, it incarnates a potent suite that elevates user engagement and amplifies effectiveness.

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Test our AI-agent live

Call Lab is more than just an AI voice platform, it's a comprehensive solution for revolutionizing customer engagement and streamlining operations.

Contact Us

Callab AI Contact

Test our AI-agent live

Call Lab is more than just an AI voice platform, it's a comprehensive solution for revolutionizing customer engagement and streamlining operations.

Contact Us

Unlock the power of AI to transform every customer interaction.

Copyright ©2025 Clusterlab.com

GDPR Compliant

Unlock the power of AI to transform every customer interaction.

Copyright ©2025 Clusterlab.com

GDPR Compliant